2021年12月英语四级考试真题-听力长对话（第一套）

　　【Section B】

　　Conversation 1

M: Hello. You're through to customer service. This is Michael speaking. Before we continue，(8) I just want to make you aware that this call is being recorded and may be used in the future for training purposes. What can I help you with today？

W: Hi, my name is Gene Semen. I recently bought an office chair from your company. (9) But I returned it about a week ago. I'm just calling to inquire when I would be able to get my money back. It says on your website that your company will pay back the money within three working days of view receiving the returned item，but it's been five working days and I haven't received anything.

M: I'm sorry to hear that Mrs. Semen. What's your customer reference number please？

W: It's 389460.

M: OK. 389460. I'm just looking on the system here and according to our records the chair you returned was received by our warehouse on Friday morning. The payment was made on Wednesday，but there seems to be a problem with your card number.

W: My card number? (10) Oh, maybe it has something to do with my new card. It was sent to be on Tuesday. Maybe the bank cancelled my old one before you made the payment.

M: Well, (11) you'll need to update your car details directly on our website，just make sure you're logged in and then under the description of your personal information，you should see an option for dating payment methods.

W: I am logged in and I'll give that a go.

M: I'll make a note here on the system for you so that the payment will be made tomorrow morning.

W: Thank you very much.

Question 8. Why does the man have his conversation with the woman recorded？

第8题考察的是对话中男人录制对话的原因。在对话第一回合男人就表明了目的，说到了for training purpose，通过表达目的单词for和关键词purpose，进行判断。

Question 9. What is the woman's purpose of calling the furniture company？

第9题考察的是对话中女人给家具打电话的原因。正确答案与原文材料单词完全一致。通过女人的转折词but之后可以找到选项关键词return，并且后一句紧接着就说到get money back，直接可以进行判断。

Question 10. What does the woman say about her bank card？

第10题考察对话中的细节。男人表示女人的银行卡出了一些状况，女人立刻解释说是因为has something to do with my new card，并且补充说到旧卡已被银行cancel，所以可以判断答案。

Question 11. What does the man advise the woman to do？

第11题考察对话结束男人对女人的建议。正确答案与原文材料完全一致，找到动词update，并且对照选项，完全符合。

Conversation 2

M: I'm getting a bit hungry.

W: Yes, me too. I'm starving. Are you going to prepare a meal for us？

M: No, sorry，(12) I'm actually pretty worn out. Let's just go out somewhere close to eat.

W: Well, I think we should stay in and save some cash. Can we get a meal delivered？

M: Yeah, great. (13) I'll use that food delivery app on my phone. What do you want, like chicken, hamburgers or fish and chips？

W: Oh, can we stay away from the junk food？How about something healthy？

M: OK, well, there's a place that does salads.

W: Let me have a look at that. Yeah，that looks delicious, but, to be honest, I'd prefer something hot, not cold.

M:How about Indian food？

W: (14) That's not the kind of hot I mean. I'm just not a fan of sauces that make me sweat and cry. I need something mild.

M: Okay，so would you consider Mexican？ No，sorry，there's also very hot pepper in that. Would you like some Italian food, perhaps？It's a bit heavy，but it's great food for a cold night like this.

W: Pizza，spaghetti with creamy sauce. I know it's really tasty and great comfort food，but it's too fattening for me. I'm trying to keep a slim figure, you know.

M: (15) You're really difficult to please. Well, there's a nice Chinese restaurant that delivers.

W: Yes, I love Chinese food. Let me see, oh, it's 15 kilometers away.

M: That's a bit too far away. Do you feel like Vietnamese food then？

W: Yeah, awesome. It's healthy and we can afford it.

M: Great. Let's order Vietnamese right away.

Question12. Why isn't the man going to cook？

考察男人不做饭的原因。正确答案与原文有替换关系，男人表达说I'm pretty worn out，表示他现在非常疲惫，worn out=exhausted，得出答案。

Question13. What does the man say he'll do on his phone？

原文中男人说到使用手机APP，是为了food delivery，所以直接和正确答案符合，原文中省略了选项中的动词order，但含义不变。

Question14. What does the woman think of Indian food？

考察对话中女人对印度菜的态度。此题需要通过语义推理，所以较难。原文中提到I'm not a fan of sauces that make me sweat and cry，通过这句表达，说明女人不喜欢spicy，可以得到答案。

Question15. What does the man think of the woman?

考察对话中男人认为女人是什么样的人。此题同样需要通过语义进行推理，也相对较难，男人表达说you are really difficult to please，说明男人认为女人对食物的选择非常挑剔，故而推出答案，说明女人非常picky about food。